Please be advised that the following SMS Terms and Conditions are a part of the broader Terms and Conditions governing your use of services provided by Thomas Pastor Family Agency.
SMS Terms and Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Thomas Pastor Family Agency LLC, you may receive messages related to the following:
- Customer care
- Account notification
- Marketing
Customer Care Example
Hi Sarah, This is the Thomas Pastor Agency LLC, We wanted to check in as we have heard you were recently involved in an auto-accident. We are here to help with your claim? Reply STOP to opt out of SMS messaging.
Account Notification Example
Good morning Sarah, This is the Thomas Pastor Agency LLC, We are reaching out about an account notification regarding your policy renewal in 30 days. Reply STOP to opt out of SMS messaging.
Marketing Example
Hi Sarah, This is the Thomas Pastor AgencyLLC, Thank you for trusting us with your homeowners insurance. We noticed your auto insurance is not currently with us. One of the best ways to reduce costs is to bundle your home and auto insurance. Reply to this message if you would like to find out how much you can save. Reply STOP to opt out of SMS messaging.
3- Message Frequency:
Message frequency may vary depending on the type of communication (e.g., in response to an inquiry, for account updates, or for promotional offers).
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Thomas Pastor Family Agency LLC, is not responsible for any charges you may incur from your mobile carrier.
5- Opt-In Method:
You may opt in to receive SMS messages from Thomas Pastor Family Agency LLC, in the following ways:
- By submitting an online form where you explicitly provide your phone number and consent to receive text messages.
- By texting a specific keyword to our designated short code or phone number.
6- Opt-Out Method:
You can opt out of receiving SMS messages from Thomas Pastor Family Agency LLC, at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at (231) 559-0500 or tpastor@thomaspastor.com to request removal from our messaging list.
7- Help:
If you are experiencing any issues with our SMS messaging service, you can reply with the keyword “HELP” to any message you receive. Or, you can get help directly from us by calling (231) 559-0500 or visiting our website at thomaspastor.com.
Additional Options for Not Receiving SMS Messages:
If you do not wish to receive SMS messages from Thomas Pastor Family AgencyLLC, you can choose not to check the SMS consent box on our online forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”